When the injury was not a typical car crash

Different events leave different evidence behind.

A rideshare trip, motorcycle, crosswalk, bicycle, unsafe property, or dog incident can turn on details that disappear quickly. Begin with what happened and learn which facts may matter before the trail goes cold.

A cyclist, pedestrian, and motorcyclist using a tree-lined city street.
Illustrative imageRecord the people, place, sequence, and conditions.

Before memories and conditions change

Capture the scene that existed that day.

Write down the date, place, people, sequence, weather or lighting, report information, witnesses, photographs, messages, and the first effects on health, work, or transportation. Later records make more sense when they can be tied back to that beginning.

What if more than one situation fits?

What if I am not sure which situation fits?

Choose the closest event and describe the facts without guessing about a legal label.

What if more than one situation fits?

Start with the event that best explains what happened. Jason can sort overlapping issues after seeing the basic facts.

A short first message is enough

Start with what happened and what is worrying you now.

Tell us the essential facts, what has changed, and the question you cannot answer from the paperwork in front of you.